E-Commerce Health Store Manager

Job Description

About Us
We are a growing online health and wellness store committed to providing high-quality supplements and health products to our customers. We’re seeking a detail-oriented professional to oversee our e-commerce operations.

Primary Responsibilities
– Manage day-to-day operations of the online store, including inventory management, order fulfillment, and customer service
– Oversee product listings, ensuring accurate descriptions, pricing, and compliance with regulations
– Implement and maintain quality control processes for all products
– Develop and execute digital marketing strategies to drive traffic and sales
– Create engaging content for website, blog, and social media platforms
– Manage and grow social media presence across multiple platforms (Instagram, Facebook, LinkedIn, TikTok)
– Develop compelling social media campaigns to increase brand awareness and engagement
– Create and manage content calendar for all digital channels
– Handle financial operations including accounts receivable/payable, expense tracking, and basic bookkeeping
– Monitor and analyze sales data, inventory levels, and customer feedback
– Ensure compliance with all relevant health product regulations and e-commerce laws

Required Qualifications
– Bachelor’s degree in Healthcare Administration, Business, Pharmacy, or related field
– 1-2 years of e-commerce management experience
– Proven track record in social media management and growth
– Experience creating engaging health and wellness content
– Strong understanding of digital marketing and SEO
– Experience with inventory management systems and e-commerce platforms
– Knowledge of health supplements and wellness products
– Excellent analytical and problem-solving skills
– Strong financial acumen and experience with accounting software

Preferred Qualifications
– Background in healthcare, pharmacy, or nutritional sciences
– Experience with healthcare-related e-commerce
– Certification in digital marketing or e-commerce management
– Knowledge of FDA regulations regarding supplements and health products
– Portfolio of successful social media campaigns
– Experience with video content creation and editing

*Skills*
– Proficient in e-commerce platforms and CMS systems
– Expert in social media management tools (Buffer, Hootsuite, etc.)
– Strong content creation abilities (writing, photo, video)
– Proficient in graphic design tools (Canva, Adobe Creative Suite)
– Understanding of social media analytics and metrics
– Strong understanding of SEO and digital marketing principles
– Excellent written and verbal communication
– Detail-oriented with strong organizational skills
– Ability to analyze data and generate actionable insights
– Leadership and team management capabilities